Flight desk / Contact & support
We’ve got your six.
A rough landing, a missing item, or an idea for the next sortie?
Let’s get you back in the air.
Talk to the studio
Real feedback.
A direct line.
Email us for game support, feedback, purchase questions or press enquiries.
nate.just.dev@gmail.comOpens your email app. Nothing is sent until you send it.
A good report gets us closer.
- Your device model and Android or iOS version.
- The game version and mission, if relevant.
- What you expected, what happened, and how to repeat it.
- A screenshot or short recording, if you’re comfortable sharing one.
Before you radio in
The flight
desk notes.
Quick answers to the questions most likely to interrupt a good sortie.
Where can I download the game?
Copper Skies is being prepared for Android and iOS. Official store links will appear on our home page when available. We do not distribute downloads through this website.
How do I earn diamonds?
In the current game version, the first completion of a mission earns 5 diamonds. Replays earn 1. An optional completed rewarded video earns 3, with a shared limit of five rewarded videos a day and a two-minute cooldown. Rewards and availability may change with updates.
What does No Ads remove?
No Ads removes automatic interstitial ads between missions. Optional rewarded videos remain available when you choose to watch them. No Ads does not change your Usage Analytics setting.
A purchase didn’t arrive. What should I do?
Keep the game installed and do not clear its storage. Check whether the store says the payment completed or is still pending, reconnect to the internet, and reopen the game. If items are still missing, email us your platform, product, purchase date and store order reference. Never send full card details or your password.
Can I restore purchases or move my progress?
The Bank’s Restore Purchases option can restore an eligible No Ads purchase using the same store account and platform. Your progress and diamond balance are saved locally. There is no cloud-save or cross-device transfer feature, and consumed diamond packs cannot recreate your prior balance after reinstalling.
The game closes or gets stuck. How can I help?
Restart the game, check for a store update and make sure your device has free storage. If the problem continues, send your device model, OS version, game version, mission and the steps that trigger it. Please contact us before reinstalling so you do not lose your local save.
Why can’t I watch a rewarded video?
Ad availability depends on your connection, region, privacy choices and available ads. The game also applies age confirmation, daily reward limits and a cooldown. If no video is available, you can keep playing and earn diamonds through missions.
How do I change privacy settings?
Open Settings in the game and switch Usage Analytics off to stop future collection through our analytics integration. Advertising privacy options are separate and appear when available. Read the Privacy Policy or visit Data requests for help.
How do I request a refund?
Use the store that processed the payment: Google Play refund help or Apple’s Report a Problem. Eligibility is determined by the store and applicable law. You can contact us about missing items as well.